Security Alarm Technician

RFI Communications & Security Systems | Reno, NV

Posted Date 6/08/2021

RFI is looking for a Security Alarm Technician to join our team in Reno!
Are you technical?
Hard working?
Do you enjoy working independently to complete your tasks, but can be part of a larger team?
Do you have a professional, but a matter of fact communication style?
Do you like to get your work done in a timely manner?

If this sounds like you, RFI, one of the United States top 20 Security & Integration companies is looking for you.

Job Summary:

Technicians report directly to the Operations Manager, but are responsible to the Sr. Technicians and/or Project Managers on a daily activity basis. Responsibilities include, but are not limited to: performing startup, installation and closeout of all jobs; assisting Project Managers in other tasks as assigned by the Project Managers.


Technical Acumen:

  • Responsible for all work to be performed according to RFI standards and quality installation techniques as per the RFI “General Installation and Craftsmanship Standards and Practices” policy. 
  • Installs and terminates cable and equipment as per specifications and in conjunction with any relevant building and or electrical codes. 
  • Ability to read, understand and follow a scope of work/specifications and blueprints.
  • Able to follow a wire diagram/ cut sheet to terminate devices correctly.
  • Ability to read and understand technical publications/installation manuals. 
  • Tests all equipment after terminations are complete to ensure performance of system.
  • Responsible for training Trainees on RFI procedures, systems and installation techniques.
  • Maintain professional licensing and certifications as required by manufacturer’s state and local jurisdictions.
  • Maintain accurate project information with in RFI shared files and system.  
  • Ability to solve practical problems and carry out responsibilities without supervision.
  • Ability to organize workload for effective implementation.
  • Ability to adapt as the external environment and organization evolves.
  • Maintain knowledge of current industry standards and emerging technologies.
  • Understand basic circuitry, Example- Open/ Closed circuits and relay logic needed to terminate devices correctly such as lock power and door contacts.
  • Able to draw out wire circuit detail for reference in documentation records and training needs.
  • Ability to use a multimeter correctly for all testing and troubleshooting as needed i.e. measure voltage, resistance, amperage and determine electrical polarity using a multimeter. 
  • Ability to take on small projects solo and see them to completion.
  • Ability to troubleshoot and communicate skills necessary to become a reliable team member of the on-call service rotation.
  • Must be able to set up and configure basic settings on field devices including setting up IP addresses.

Customer Service & Communications Skills: 

  • Work with Field Engineers on startup to ensure complete system compliance.
  • Daily communications with Sales Executives, Project and/or Operations Manager on delays, requirements and general status of jobs.
  • Work proactively and in a positive manner with all co-workers.
  • Communicate effectively and in a timely manner to resolve RFI, Client, or other inquiries and/or requests.
  • Maintain communications with customers and sales executives to resolve customer issues.
  • Ability to write simple correspondence and present information in one-on-one and small group situations. 

Safety & Accountability: 

  • Adherence to all RFI Safety Policies; Work at required heights utilizing ladders, scaffolding, lifts, or other.
  • Consistently keeps work area clean and free of potential hazards. 
  • Work in confined spaces as necessary.
  • Daily communications with Project Manager on delays, requirements and general status of jobs.
  • Works with Project Manager to oversee the installation of multiple crews to ensure jobs are on track and within the project estimate and scope.
  • Ability to complete work and solve problems in a timely manner.
  • Work with Project Manager to ensure complete closeout and turnover of jobs to the client and service department. 
  • Work with Project Manager to ensure all jobs are maintaining budgets and timelines throughout all phases of project.
  • Provide reports to management.   
  • Adhere to procedures and standards in system design for quality installations.

Education, Work Experience and Requirements:

High school education, or equivalent, required.  Understanding of electronics/basic electrical theory a plus. 3+ years working in the electronic field with daily use of AC/DC theory. Proper hand and power tool operations and safety.  Ability to read blue prints and schematics. Basic computer skills.  This position requires a valid driver’s license, clean driving record and insurance.

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Ability to lift occasionally and/or move up to 25 pounds. 
  • Specific vision abilities include close vision and color vision. 
  • Ability to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers.
  • Manual dexterity required for frequent reaching, climbing, and lifting of moderate objects, operation of power and manual tools/equipment, and operating office equipment. 
  • Ability to stand and work on a ladder; must have the ability to reach and work overhead.

What We Do:

RFI Enterprises, Inc. is a diversified multi-systems integrator that has been designing, installing, servicing and monitoring, technology-driven security and fire/life safety solutions for more than 40 years. Quality, value and innovation are the rock solid cornerstones of RFI. Since 1979, the company has been delivering integrated security and fire/life safety solutions throughout the Western United States. RFI maintains four regional offices located in Reno, Seattle, Sacramento, and San Jose. 

Why Join Us?

  • Competitive Salary 
  • Medical, Dental, Vision & Disability Plans
  • Life Insurance 
  • Flexible Spending Accounts 
  • Medical Reimbursements Accounts with pre-paid debit cards 
  • Employee Assistance Program (EAP) 
  • Savings and Retirement 
  • 401(k) with Matching Program 
  • 529 College Savings Plan 
  • Paid Vacation & Paid Holidays
  • Pet Insurance 

In addition to all of the above benefits our employees enjoy

  • Company Wellness & Rewards Program 
  • Student Loan Assistance Program 
  • Company Sponsored Training 
  • Employee Referral Program 
  • Tuition Reimbursement 
  • Professional Development Opportunities 
  • Employee Organized Events and Competitions

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