Fire Alarm System Technician

RFI Communications & Security Systems | Reno, NV

Posted Date 6/08/2021

RFI is looking for a Fire Alarm System Technician to join our team in Reno!
Are you technical?
Hard working?
Do you enjoy working independently to complete your tasks, but can be part of a larger team?
Do you have a professional, but a matter of fact communication style?
Do you like to get your work done in a timely manner?

If this sounds like you, RFI, one of the United States top 20 Security & Integration companies is looking for you.

Job Summary:

Service Technicians, report directly to the Lead Technician and/or Service Manager. Responsibilities include but are not limited to: Install, program, test, inspect and service of all fire alarm systems and equipment, after installation or repairs are made, to ensure performance of system.


Technical Acumen:

  • Responsible for all work to be performed according to RFI standards and quality installation techniques as per the RFI “General Installation and Craftsmanship Standards and Practices” policy. 
  • Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and operation/product manuals.
  • Install, program, test/inspect and service of all fire alarm systems and equipment, after installation or repairs are made, to ensure performance of system.
  • Assist on installation projects when required.
  • Ability to rapidly understand business objectives to drive effective solutions.
  • Strategic thinker and problem solver who has demonstrated a track record of delivering solutions for clients in a quality manner.   
  • Ability to learn on-site Project Management, troubleshooting, programming, testing, and installation of systems.
  • Repair and/or restore all systems per specifications and in conjunction with any applicable building fire alarm and/or electrical codes.
  • Work with Field Engineers on startup to ensure complete system compliance.
  • Ability to solve practical problems and carry out responsibilities without supervision.
  • Assist in training apprentices on RFI procedures, systems and installation/service techniques.
  • Other duties deemed necessary.

Customer Service & Communications Skills:

  • Communicate effectively and in a timely manner to resolve RFI, Client, or other inquiries and/or requests. 
  • Daily communications with Lead Technician and/or Project Manager on the installation to ensure jobs are on track and within the project estimate and scope.
  • Maintain communications with customers and sales executives to resolve customer issues.
  • Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.   Explain use of products or services
  • Work proactively and in a positive manner with all co-workers. 
  • Maintain accurate project information with in RFI shared files and system.
  • Ability to write simple correspondence and present information in one-on-one and small group situation

Safety & Accountability: 

  • Adherence to all RFI Safety Policies; Work at required heights utilizing ladders, scaffolding, lifts, or other.
  • Work in confined spaces as necessary
  • Follow established Safety Guidelines and OSHA regulations. 
  • Maintain professional licensing and certifications as required by manufacturer, State and Local jurisdictions. 
  • Ability to organize workload for effective implementation.
  • Ability to adapt as the external environment as organization evolves.
  • Follows direction on the project provided by the Lead Tech and/or Project Manager. 
  • All work is performed to Building Codes and RFI standards and quality installation techniques are practiced.
  • Work with Lead Technician and/or Project Manager to ensure complete closeout and turnover of jobs to the client and service department
  • Work with Lead Technician and/or Project Manager to ensure all jobs are maintaining budgets and timelines through-out all phases of project.
  • Adhere to procedures and standards in system design for quality installations.
  • Maintain knowledge of current industry standards and emerging technologies.

Education, Work Experience and Requirements:

High school education, or equivalent required. OSHA 10 Certification required. Nevada F Card required. NICET Fire Alarm Certification a plus. Siemens trained and certified in MXL and/or XLS a plus. Experience in the electronic field with daily use of AC/DC theory a plus. Proper hand and power tool operations and safety. Experience reading blue prints and schematics a plus. Basic computer skills. This position requires a clean background check, passing a pre-employment drug test and a valid driver’s license with a clean driving record.

Physical Demands:

In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • Ability to lift occasionally and/or move up to 50 pounds. 
  • Specific vision abilities include close vision and color vision. 
  • Ability to effectively communicate, (i.e. see, hear, speak and write clearly) in order to communicate with employees and/or customers.
  • Manual dexterity required for frequent reaching, climbing, and lifting of moderate objects, operation of power and manual tools/equipment, and operating office equipment. 
  • Ability to stand and work on a ladder; must have the ability to reach and work overhead.

What We Do:

RFI Enterprises, Inc. is a diversified multi-systems integrator that has been designing, installing, servicing and monitoring, technology-driven security and fire/life safety solutions for more than 40 years. Quality, value and innovation are the rock solid cornerstones of RFI. Since 1979, the company has been delivering integrated security and fire/life safety solutions throughout the Western United States. RFI maintains four regional offices located in Reno, Seattle, Sacramento, and San Jose. 

Why Join Us?

  • Competitive Salary 
  • Medical, Dental, Vision & Disability Plans
  • Life Insurance 
  • Flexible Spending Accounts 
  • Medical Reimbursements Accounts with pre-paid debit cards 
  • Employee Assistance Program (EAP) 
  • Savings and Retirement 
  • 401(k) with Matching Program 
  • 529 College Savings Plan 
  • Paid Vacation & Paid Holidays
  • Pet Insurance 

In addition to all of the above benefits our employees enjoy

  • Company Wellness & Rewards Program 
  • Student Loan Assistance Program 
  • Company Sponsored Training 
  • Employee Referral Program 
  • Tuition Reimbursement 
  • Professional Development Opportunities 
  • Employee Organized Events and Competitions

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